At NeoCodeTech, we strive to provide exceptional software services to our customers. If you are not completely satisfied with your purchase, we offer a 7-day money-back guarantee.
Refund Eligibility:
To be eligible for a refund:
Your refund request must be made within 7 days of the original purchase date.
The software service must not have been fully utilized or implemented.
All accompanying documentation, licenses, and access credentials must be returned.
Refund Process:
To request a refund, please contact our customer support team at contact@neodetech.com. Provide your order number and the reason for your refund request. Once your request is received and approved, we will initiate the refund process.
Refund Timeline:
Refunds will be processed within 7-10 business days of approval. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
Contact Us:
If you have any questions or concerns about our Refund Policy or the refund process, please contact us at contact@neodetech.com.